Re: Time frame as search criteria in worklist

Hi

Time frame is the criteria for search which will give the results for the tickets particular to that time frame only which you had selected, However there is no relevance for this field in the results column.

I guess you want the time recording entry here.

If yes then its possible, you need to activate the itsm BW reporting, then in solution manager workcenter you can get the time recording entries.

https://wiki.scn.sap.com/wiki/display/SAPITSM/SAP+ITSM+Analytics+on+SAP+Solution+Manager+7.1

Thanks

Rishav