I can't speak for every team but admin response for high priority is 4 hour, very high is 1, open a ticket with bi-bip-adm, very high is for production down issues, high for anything else urgent
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I can't speak for every team but admin response for high priority is 4 hour, very high is 1, open a ticket with bi-bip-adm, very high is for production down issues, high for anything else urgent