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Re: Multiple Emails for the same Access Request - Access Control

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HI Justin

 

As request type is up at header level you should not need line by line flat rule. It's been a while but if ou have to include the LINE_ITEM_KEY in the rule result for line item key you would have asterisk instead of ITEMNUM (I remember having to do that as I used the program in SPRO to generate the function, decision table and populate the header).

 

I recommend you have a go at configuring your decision table for Request Number scenarios and see how you go. It won't take that long to set up the config and test it out.

 

Regards

Colleen


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