Hi Cristiano,
Thanks for your answer. This is what i expected. I am part of the Basis team here, and the functional team ask everithing to me. I need to have a clear idea of what my responsibility covers (System maintenance, infrastructure, Change management, performance...) and what it doesn´t.
Now, after a full research and activation of services for ITSMobile, the functional team worked with ABAP Developers and they created some transactions using BSP. This is not what we expected and, of course, didn´t work from ITS Mobile Service i created for them. I think ITS Mobile is THE solution for them, but how can i prove it to them?
Regards,
A.