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Re: How to handle?: Not invoiced time and expenses vs. Invoice status completed

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Hi Otfried,

 

thank you for your fast reply and please excuse my late answer.

To answer your question:

 

Our customer has two "critical" Scenarios:

1. After creation of the sales order the invoice (fixed Price) will be created asap (on the same day). The System changes the invoice status to "completed". But they deliver their Services the next 6-12 month.

2. They have also a monthly invoicing (also fixed Price). For example the customer has a contract for "Managed Services" whichs runs about 12 month.

 

In both scenarios they have the same effect. After the invoicing is completed, the status  of the sales order line item Switches to "invoiced" and they are not able to assign the time and expenses.

 

Yes I know that I can change the invoice Status. But is this the right way?

 

Thanks in Advance

 

Andreas


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