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Re: Change the IVR options in Profiles

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Hi Thies,

 

another way coming to my mind is using a different destination instead.

Actually I cannot remember this colleague option (6 seems to be so long ago...). But thinking about it this might be found in the same range as some Superior or Assistant Options I indeed remember.

 

But what I have in mind and where destination can be defined per user as well would be using Switchboard instead.

 

If the issue indeed is the prompt itself, I would say the file replacement Thomas mentioned should work perfectly well (Assuming the other prompt is not intended to be used in the system at the same time.)

 

 

BR

Alexander


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